Privacy Policy

At DigiAgent AI (accessible via digiagentai.online), we consider the privacy of our visitors and clients to be of extreme importance. This Privacy Policy document contains types of information that is collected and recorded by DigiAgent AI and how we use it.

1. Information We Collect

We collect information to provide better services to all our clients and users. The types of information we collect include:

A. Personal Identification Information

Contact Details: Name, email address, phone number, and business address provided during inquiries or registration.
Account Credentials: Usernames and encrypted passwords for accessing our custom software or dashboards.
Communication Data: Records of any correspondence with us via email, WhatsApp, or contact forms.

B. Business and Operational Data

Assets: Branding materials, logos, and business-specific content provided for project execution.
Workflow Data: Information regarding your business processes required to engineer custom AI agents and automations.

C. Automatically Collected Information

Log Files: IP addresses, browser type, Internet Service Provider (ISP), date/time stamps, and referring/exit pages.
Cookies and Tracking: We use cookies to store information about visitors’ preferences and to optimize the user experience on our website.

2. How We Use Your Information

We use the information we collect in the following ways:

Service Delivery: To build, manage, and maintain your custom AI agents, web applications, and automation workflows.
Communication: To send project updates, invoices, and technical support messages.
Personalization: To tailor our digital marketing strategies and website content to your business needs.
Analytics: To monitor website performance and improve our software’s efficiency.
Legal Compliance: To prevent fraudulent activities and comply with Indian IT laws and GST regulations.

3. Data Protection and Security

We implement a variety of security measures to maintain the safety of your personal and business information:

Encryption: Sensitive data is transmitted via Secure Socket Layer (SSL) technology and encrypted in our databases.
Access Control: Only authorized employees with specific “need-to-know” rights can access your project data.
No Selling of Data: DigiAgent AI strictly prohibits the sale, trade, or transfer of your personally identifiable information to outside parties.

4. Integration with Third-Party APIs

Our services involve integrations with third-party platforms (e.g., OpenAI, Meta/WhatsApp, Google).

Data Processing: When you use our AI agents, data may be processed by these third-party providers.
Boundaries: We recommend reviewing the privacy policies of these providers (e.g., OpenAI’s API data usage policy) as they are independent of DigiAgent AI.
Control: We ensure that our “Connector” frameworks only share the minimum data necessary for the AI to function.

5. Protection of Children’s Privacy

In line with our commitment to educational ethics (supporting platforms like SikhyaQ):

We do not knowingly collect any Personal Identifiable Information from children under the age of 13 (or 18, depending on regional laws).
If a parent or guardian believes that DigiAgent AI has in its database the personal information of a child, please contact us immediately for removal.

6. Your Data Rights

You have the following rights regarding your data:

Right to Access: You can request a copy of the data we hold about your business.
Right to Correction: You can ask us to update or correct any inaccurate information.
Right to Erasure: You may request that we delete your data after the termination of our service agreement (subject to legal record-keeping requirements).
Opt-Out: You can opt-out of our marketing emails or newsletters at any time using the “Unsubscribe” link.

7. Cookies Policy

We use cookies to:

Understand and save user’s preferences for future visits.
Compile aggregate data about site traffic and site interactions to offer better site experiences and tools in the future.
You can choose to turn off cookies through your browser settings, though some features of our site may not function properly.

8. Changes to This Privacy Policy

DigiAgent AI reserves the right to update this policy at any time. We will notify clients of significant changes by posting the new policy on this page and updating the “Last Updated” date at the top.